SHIPPING AND DELIVERY
Information about your order
Hello and welcome to the shipping and delivery page! Here you can read some details about the life cycle of your order from the moment you place your order until your treasures reach your home.
Please inform yourself of what other delivery methods we provide. Make sure you have read the various services and different delivery methods.
For more information, call us on Skype
or give us a call at: (+39) 0442 83255
International delivery is regulated by the shipping company appointed by us. Any dates indicated for the delivery of the goods are only approximate. The buyer is responsible for complying with all the laws governing the importation of goods into the destination country.
Delivery on national territory is regulated by shipping companies commissioned by us. Delivery dates are approximate and depend on the timing of the carrier. Delivery is carried out on the road without the porterage service. For more specific delivery requests, please contact us at the facility.
The delivery conditions are valid for the national territory (excluding the islands and Venice over Tronchetto for which we invite you to contact us in the structure).
Shipping to the door
How is roadside delivery done?
The transport guaranteed by us is on the roadside which means that the porterage service is not included once the goods are placed in front of the house. Our staff takes responsibility for the goods throughout the transport phase until there is no roadside post. Each item is delivered packed and placed inside a protective wooden case. The sale price is inclusive of VAT, transport (roadside) and packaging. What happens when you choose shipping on the roadside delivery option? Our staff takes on the responsibility of handling all the activities related to the movement of goods from the production plant to the buyer's / recipient's door.
The furniture is packaged and ready for delivery
Special proposals for our customers
Discounts and special offers, but also special conditions for shipping can be agreed directly with our shipping office.
The costs related to transport and delivery to the islands must be agreed in advance before the deed of purchase.
The customer has the possibility of picking up the goods directly from us in the furniture factory saving on shipping costs.